americans tend to forgive their heroes but lance armstrong has gone too far. >> neil: thank you very much. >> have i ever, hit you on the side of the head and they are right there and live and well. think, i think, it was my mom. b. but, dad, you've got... [ voice of dennis ] allstate. with accident forgiveness, they guarantee your rates won't go up just because of an accident. smart kid. [ voice of dennis ] indeed. are you in good hands? .. ♪ >> neil: he wants for nothing but complains about everything. about children who never call him. even though they do a lot. neighbors he insists are out to get him, even though they are not. angry and alone. he just sits and stews. and this night i stopped by, man oh, man is he loaded for bear. he is seething over a delivery guy who apparently left his mailbox open and refused to close it. can you believe that he tells me. second time this month. well, i'm sure it was an accident, i tried to tell him. he is hearing none of it. he proceeds to rattle off the theory of similar slights, all silly and stupid and sad. what happened no this guy? he